Aishwarya Iyengar
Service Designer, User Researcher & Design Educator
Project Scoping workshops
15+
Design thinking trainings
20+
Creative Ideation workshops
25+
Vision strategy workshops
4
Project Consulting
15+
Project Scoping
Scenario
When a new project is sprouting, and the design team is ready to chalk out details of "What's going on"
Once we find that out, its time to uncover where and how UX Design teams can add value.
Design tools
5ws, 1H
5whys
Customer Journey map
Systems map
Reverse Brainstorm
Design thinking
Scenario
When Experts from other fields like Engineering, Marketing, Communication, Production, HR and many other domains see the value of taking a course in Design thinking.
When an external client wants to instill Design thinking in their organization to push the boundaries of innovation.
Design tools
Research tools
Ideation tools
DT Roadmap
User test tools
Stakeholder map
How Might We (HMWs)
Customer Journey
Random word
Personas
1 min ideation
Usability Test fundamentals
Usability test guideline
Milestones -self
Milestones -team
Milestones -organization
Systems mapping
Lotus blossom technique
Creative ideation
Scenario
When a service gets low NPS Score and all the Business Leads want to ideate on ne directions for the service.
When research results have been presented and it is time for a collaborative ideation to ensure that all important teams are part of the process.
Design tools
1 min ideation
Lotus blossom
Role-play
Reverse brainstorming
Vision strategy
Scenario
When teams want to have a fresh start to the year and set the vision and goals for the entire team.
When your super boss tells you to visualize the vision and set the goals for a large organization
Design tools
Reflection- Status quo
Imagination- Desired state
Milestones
The How, who and when
Project consulting
Scenario
When Design teams need advice on making key decisions in Research planning, Research, Ideation, stakeholder management.
Design tools
Past project experience
Context based Design thinking tools
See examples of Design thinking tools I use for different challenges!