Aishwarya Iyengar
Service Designer, User Researcher & Design Educator
Design for Health care
SCIPP |The Scottish Collaborative Innovation Partnership Process
Tools and activities used in the workshop
The Scottish Collaborative Innovation Process (SCIPP) aimed to reduce the dependency on hospital and shift the future care to communities and people's homes. They aim to achieve this by introducing transfomative solutions rather than just improving what exists.
I was sub- contracted as a Freelance Service Designer to work as part of the design team that undertook the role of designing and conducting a workshop for health and social care professionals. The role involved creating tools and activities to enable these professionals to generate innovative ideas and begin to think of strategies for future implementation.
During this event we introduced Service Design approaches to create better experiences for people to enjoy the process of generating ideas. We used creative methods that enabled people to look at problems by pulsing and lensing into individual and systemic levels.
The workshop gave people the creative space and triggers to feel free to share and build upon each other's ideas. The ideas generated by the participants will be discussed in detail by a core team (formed by the particiapnts who attended the workshop) to design strategies to be implemented.